Community Care

The scale and depth of AHA's experience and knowledge of the community based care sector is impressive. Highlights of our experience include:
  • Visited and worked with staff, management and clients of over 2000 community care providers across Australia, including:
    • ­ 700 DVA funded community nursing and personal care services
    • ­ 500 HACC funded services in Victoria, including providers special consulting support for 25 funded Aboriginal agencies.
    • ­ 100 HACC funded services in Tasmania and ACT
    • ­ 150 organisations funded by FaHCSIA under the Family Relationships Services Program, including 35 funded Aboriginal and Torres Strait Islander agencies.
  • Worked with and consulted with many care recipients and their carers including:
    • ­ Visited and assessed over 100 aged people in their home (who receive DVA funded community nursing services); conducted holistic physical and mental assessment of their need for support and their carer’s
    • ­ Conducted consultations of over 10,000 HACC care recipient and carer over four years, including one-on-one, focus groups and surveys, of people in Victoria, ACT and Tasmania
    • ­ Evaluated DHS’s Culturally Equitable Gateways Strategy (CEGS). Included research and extensive consultation with care recipients and carers, to assess the success of CEGS in expanding and improving access and use of HACC services by people from CALD backgrounds.
  • We have conducted many projects for peak bodies, for example:
    • ­ National Family Carers Voice (NFCV)
    • ­ Aged and Community Services Australia (ACSA)
    • ­ Diabetes Australia. (DA)
Our work has included mapping the pathways through which people access community care (refer Tasmania and Queensland Access Point Mapping Projects) and training ACAT's in their role as gatekeeper for access to government funded community and aged care.(refer ACAT National Delegation Training Package)

Details of services we have provided within the Community Care sector are provided at Our Projects.