AHA has been engaged by ACT Health to conduct both the first and second round quality assessments of HACC service providers in the ACT, against the HACC National Service Standards. These standards have been developed to assist in ensuring high quality service delivery to consumers of community care.
Further details regarding this project are found at
Our Projects - HACC Quality Assessments - ACT.
Information and resources developed by AHA to assist service providers are provided below.
Agency Training Materials
The overhead slides utilised at the Agency Training Sessions are available to download by the link below:
HACC Training Presentation Slides (pdf)
HACC NSSI Appraisal Workbook
AHA developed a Self Assessment Tool which is used by our assessors when visiting agencies to conduct the assessments. It is available to agencies in advance, to provide transparency in the independent assessment process. The ACT HACC NSSI Self Assessment Workbook is available to download by the link below:
ACT HACC Self Assessment Workbook
Pre-Review Questionnaire
A Pre-Review Questionnaire has been developed for all Agencies to complete and return to AHA prior to their assessment. A copy of the Pre-Review Questionnaire is available to download via following the link:
HACC Pre-Review Questionnaire
Other Assessment Tools
AHA Letter of Introduction
AHA Assessment Checklist
Staff Consent Form
Client Consent Form
Educational Material
HACC Educational Material - Workbook
HACC Educational Material - Facilitator's Guide
HACC Educational Material - Presentation
Further Information
The HACC National Standards Instrument and Guidelines and other documents relevant to the HACC Program are available on the Commonwealth Department of Health and Ageing website:
http://www.health.gov.au/internet/main/publishing.nsf/content/hacc-pub_isd_nssi.htm
ACT Health website:
http://www.health.act.gov.au
Multiple language information and audio files:
http://www.health.qld.gov.au/hacc/HACCMultiStandard.asp
http://www.health.vic.gov.au/pcps/publications/languages_privacy.htm
Many useful pieces of information can also be found on the Office
of the Privacy Commissioner website:
www.privacy.gov.au.
Additional useful information may also be found under
HACC Resources - Vic.