Commonwealth Department of Health
The National LGBTI and CALD Ageing and Aged Care Strategies were designed to ensure ageing and aged care services are sensitive to and inclusive of the needs of LGBTI and CALD people, their families and carers.
The strategies were set to be reviewed at the end of their five-year implementation period in order to inform the development of a broader, overarching Aged Care Diversity Framework.
The Department invited stakeholders to provide feedback on each of the strategies via online surveys and written submissions, and appointed AHA to analyse this feedback and review the implementation of the strategies.
With only six weeks to complete the review, AHA collected, analysed and synthesised a large volume of information from different sources to produce two comprehensive reports (one for each strategy). The reports identified the actions taken to implement the principles and goals of each strategy and consider the success of the strategies – and opportunities for improvement – from the perspective of stakeholders.
AHA’s deep experience and expertise in the aged care sector enabled us to conduct a high-quality, comprehensive review within a tight timeframe