For 15 years she worked in the technical writing and marketing communications fields for several multinational science and technology organisations. The majority of this was at a global scientific instrument company that manufactures equipment used in industries including clinical research and pharmaceutics. In these positions Donna created learning materials (such as operation manuals) and marketing collateral (such as brochures, data sheets and mailers) in both printed and online format, and assisted with website development and maintenance.
During a role as a technical communicator for an Australian health solutions provider Donna produced documentation for hospital and aged care communication systems, and was part of a team that successfully tendered for the nurse call system of a major new state hospital.
Donna has worked as an administrator for large document management companies carrying out various government health-related projects. These included a state health department school vaccination program and a department of human services investigation into institutional child abuse.
Donna has a Bachelor of Science degree in Biology along with extensive experience in writing, formatting and administration.