Glenda combines a nursing background with extensive experience in quality management and systems improvement. She is expert in project management, development and implementation of quality management systems, and in most aspects of continuous quality improvement (CQI).
Glenda is also a skilled trainer, with a current Certificate IV in Workplace Training and Assessment, with specific expertise in developing and delivering training related to internal auditing.
Glenda is a skilled Lead Auditor for ISO 9001:2008 Quality Management Systems. She has strong experience of most recognised accreditation and audit programs in the health, community and aged care sectors, including:
Her previous roles include:
Glenda has extensive experience of quality improvement methodologies in a range of health care settings, based on many years work as a nurse, systems auditor and consultant. She has used these skills to assist many organisations to improve and to successfully participate in recognised accreditation programs.
Glenda combines a nursing background with extensive experience in quality management and systems improvement.