Australian Government Department of Health and Aged Care
Primary care is typically where people first come into contact with the healthcare system, and it is where many healthcare decisions are made. Good communication is critical to ensuring positive outcomes for patients and their healthcare team. However, a lack of access to qualified interpreters in primary care can make it difficult for people who communicate via Auslan to discuss and make informed decisions about their health and healthcare.
To help understand and address this problem, the department has engaged AHA to:
The project will involve 3 complementary streams of work:
We are partnering with Deaf Connect to make project information available to Auslan users and family members in both Auslan and English, and enable them to participate in their preferred language.
This project represents an important step towards improving the availability of appropriate communication supports for Deaf people in primary care settings.