Projects Aged Care

Review of the CALD and LGBTI Ageing and Aged Care Strategies

Projects Aged Care

Review of the CALD and LGBTI Ageing and Aged Care Strategies

Projects Aged Care

Review of the CALD and LGBTI Ageing and Aged Care Strategies

AHA worked closely with the Department to review the national CALD and LGBTI ageing and aged care strategies. The review was completed in only six weeks, and is part of ongoing sector-wide reforms designed to increase individuals’ choice and control over the services they receive.

The National Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) Ageing and Aged Care Strategy and the National Culturally and Linguistically Diverse (CALD) Ageing and Aged Care Strategy were designed to ensure ageing and aged care services are sensitive to and inclusive of the needs of LGBTI and CALD people, their families and carers.

The strategies were set to be reviewed at the end of their five-year implementation period in order to inform the development of a broader, overarching Aged Care Diversity Framework.

The Department invited stakeholders to provide feedback on each of the strategies via online surveys and written submissions, and appointed AHA to analyse this feedback and review the implementation of the strategies.

With only six weeks to complete the review, AHA’s deep familiarity with the aged care sector, along with our track record for reliably delivering high quality reviews in tight timeframes, made us an ideal choice for the Department to partner with.

AHA’s background and experience meant we ‘hit the ground running’, using a proven methodology to:

  • Conduct a literature review to contextualise each strategy
  • Collate data from online surveys and written submissions
  • Conduct focus groups to explore stakeholders’ views in further detail
  • Analyse and synthesise the data from all sources, triangulating to ensure robust conclusions
  • Prepare a report detailing the key strengths and weakness of the strategies, and identify opportunities for improvement in the Aged Care Diversity Framework
  • Consult with the respective LGBTI and CALD working groups and incorporate their feedback into the final reports.

AHA collected, analysed and synthesised a large volume of information from different sources to produce two comprehensive reports (one for each strategy).

The reports identify the actions taken to implement the principles and goals of each strategy, and consider the success of the strategies – and opportunities for improvement – from the perspective of stakeholders.

These detailed reports provide the Department with a high-quality evidence base to ensure the Aged Care Diversity Framework and other policies are appropriate, effective, and meet stakeholder’s needs.

AHA’s deep experience and expertise in the aged care sector enabled us to conduct a high-quality, comprehensive review in an extremely short timeframe