Projects HACC

HACC Community Care Common Standards (CCCS) Quality Reviews - ACT

Projects HACC

HACC Community Care Common Standards (CCCS) Quality Reviews - ACT

Projects HACC

HACC Community Care Common Standards (CCCS) Quality Reviews - ACT

AHA was engaged quality reviews of HACC providers against the new Community Care Common Standards (CCCS).

The review process included the following key elements:

  • Training agency staff in relation to the standards and the review process
  • Self assessment by service provider
  • Desk review by AHA
  • Site visit and development of Quality Improvement Plan.

The service visits involved:

  • Working closely with the agency, reviewing evidence sources, and consulting with staff
  • Consulting with service users via a survey (available in other community languages)
  • Assistance, guidance and encouragement for service providers in embracing continuous quality improvement.
The Community Care Common Standards (CCCS) were developed to ensure consumers of community care receive high-quality services.