Projects Community Care

Community Care Quality Improvement Forums

Projects Community Care

Community Care Quality Improvement Forums

Projects Community Care

Community Care Quality Improvement Forums

  • Services

    Quality Assurance

  • Status

    Complete

  • Client

    Department of Human Services

  • Jurisdiction

    Victoria

 

AHA was a keynote presenter at a series of 11 Quality Improvement Forums, designed to assist community care agencies to improve the quality of services delivered

AHA’s quality assessment of 481 HACC funded agencies, had identified the need for quality improvement forums, to provide education to agencies about matters where overall compliance with the National Standards was comparatively low.

AHA’s presentations were:

  • Meeting the Standards – This presentation detailed key results and findings of AHA’s quality assessment program of 481 agencies.
  • What Constitutes High Performance? – This presentation worked through areas of the National Standards where opportunities were identified for service providers to improve their overall level of compliance. It examined individual performance questions and identified strategies for agencies to ensure they meet the requirements of these questions in future.