This three-year project involved assisting the Victorian Department of Human Services to develop, implement and monitor a new output purchasing system for the funding of HACC services, representing total funding of over $200 million.

Our role included:

• Development.
  AHA developed the new funding system based on service and cost studies, conducted of all providers. We then analysed this data, and inter-state and national data. Based on this analysis we developed the new funding system including the new prices and units of measure for each service type. The project involved addressing all aspects of funding including definitions of service types and units of measure, treatment of client fees etc.
• Implementation.
  AHA provided training regarding the new funding and service classification system to approximately 1,000 community care provider staff, including most community nursing organisations across Victoria.
• Evaluation and Refinement.
  Following the initial introduction of the new scheme we monitored, analysed and evaluated the progress of the new model based on monthly data submitted by service providers. We were responsible for the handling of data sets for approximately 500 service providers. This involved complex evaluation and data analysis to monitor the successful implementation of the new system.