Commonwealth Department of Health
The National Return of Unwanted Medicines (NatRUM) Program was established in 1998 to provide a safe process for the disposal of unwanted and out-of-date medicines that is free for consumers and community pharmacies.
The Program is administered by NatRUM Ltd, a not-for-profit company that is funded by the Australian Government to collect (through community pharmacies) and destroy (though high-temperature incineration) unwanted medicines.
AHA was appointed to conduct a review of the program. The review had two areas of focus:
Review tasks included:
The review was conducted in a tight time-frame – August to September 2018.
The final report details the governance and operations of NatRUM Ltd, the supply chain for the delivery, collection and destruction of unwanted or expired medicines, and outlined key findings in relation to the effectiveness and efficiency of NatRUM Ltd and the NatRUM program.
The report provides recommendations on possible enhancements or improvements to the governance, efficiency and delivery of the program, to ensure it remains sustainable.
The final report provides recommendations for improvements to ensure the program remains sustainable.