Australian Government Department of Health and Aged Care
1300 MEDICINE (1300 633 424) is a free Australian Government-funded service, under which AHA's team of registered pharmacists are available by telephone to answer consumer questions about medicines.
AHA’s pharmacists answer more than 10,000 calls from consumers each year, asking questions about medicines. We can also help consumers report adverse reactions to medicines and vaccines by submitting reports to the Therapeutic Goods Administration (TGA). The 1300 MEDICINE service can be used to answer questions about a range of topics, including:
AHA was awarded the contract to operate the service in early 2023 through a competitive tender process, undertaken following the closure of NPS MedicineWise, the previous service provider. Further details about the service are available at our 1300 MEDICINE website.
1300 Medicine handles more than 10,000 telephone calls from Australian consumers per year.