Projects Social Services

Partners in Culturally Appropriate Care (PICAC)

Projects Social Services

Partners in Culturally Appropriate Care (PICAC)

Projects Social Services

Partners in Culturally Appropriate Care (PICAC)

  • Services

    Evaluation & Advisory

  • Status

    Current

  • Client

    Commonwealth Department of Health

  • Jurisdiction

    Australia

Partners in Culturally Appropriate Care (PICAC) is a national initiative established by the Australia Government in 1997 which aims to assist this cohort.

The program funds an organisation in each state/territory to develop and provide resources and information sessions to residential and community-based aged care service providers.

Through this, PICAC aims to:

  • Support aged care service providers to deliver culturally appropriate care to older people from Culturally and Linguistically Diverse (CALD) backgrounds
  • Help older people from CALD backgrounds and their families make informed decisions about their aged care needs

AHA has been engaged by Department of Health to evaluate PICAC, to help inform future delivery of the program.

The evaluation will assess the program’s:

  • Successes and challenges, including delivering PICAC services to emerging communities and rural and remote communities
  • Effectiveness – what’s working, what’s not working and why
  • Appropriateness within current aged care reform and program settings, including identifying gaps in current service provision, and national consistency in service provision and resource design.

The evaluation includes interviews and engagement with:

  • PICAC program coordinators from each jurisdiction
  • Aged care and CALD sectors, through an online consultation paper
  • Rural and remote stakeholders, plus representatives from emerging communities.

 

Over a third (37%) of older Australians were born overseas. Of these, almost two-thirds were born in a non-English speaking country and 18% speak a language other than English at home.