South Western Medicare Local
South West Melbourne Medicare Local (SWMML) funded and coordinated a pilot program to increase primary care support to Residential Aged Care Facilities (RACF) in Werribee, Hoppers Crossing and Wyndham Vale in Victoria. SWMML engaged AHA to conduct the evaluation of the pilot program.
The aims of the pilot were to:
The pilot aims were to be realised through engaging the RACFs in a process whereby the nurses at the IRS would be contacted before any RACF resident at a participating facility was either to be referred to a locum GP visit or to be transferred to hospital ED.
The intention was that the IRS could make an assessment over the telephone, go to the facility to assess the resident or call for the locum services or ambulance. There was the capability built in for the nurse and/or the locum GP to attend to see the resident and provide care in the RACF.
AHA developed a logic model to support the evaluation. Key steps in the evaluation include:
The pilot program aimed to decrease avoidable hospitalisations by increasing primary care support to Residential Aged Care Facilities.