Projects Community CareLGBTIQMental HealthPrimary Care

Trans and Gender Diverse Service System Development

Projects Community CareLGBTIQMental HealthPrimary Care

Trans and Gender Diverse Service System Development

Projects Community CareLGBTIQMental HealthPrimary Care

Trans and Gender Diverse Service System Development

AHA has been appointed to develop a new state-wide service model for the delivery of client-centred gender identity and transition-related health and human services to trans and gender diverse people in Victoria.

Trans and gender diverse (TGD) people consistently report negative experiences with healthcare providers, ranging from a general lack of knowledge and understanding to outright stigma and pathologisation. Such interactions can cause serious emotional and physical harm, and have long-term implications for the relationship between TGD people and healthcare providers.

The new service model will cover the health and human services needed to support TGD individuals in relation to gender identity and transition. This includes social and medical support, as well as related issues such as housing, employment or legal assistance.

We are currently seeking community input. Tell us how services can better support you, your family and your community by completing an online survey and/or taking part in a group discussion.

The project has six key objectives:

  • Develop a system architecture for a new client-centred TGD services system
  • Identify system and service delivery capabilities required for the provision of high-quality services
  • Identify areas of training and skill development required for the implementation and operation of the new service model
  • Identify any system and organisational constraints that will need to be addressed
  • Outline the capacity, oversight, governance and funding arrangements relating to the new service system, including a high degree of consumer participation
  • Outline the options and possible timeframes for the transition to the proposed new service system.

The proposed service system will ensure that service quality and safety are maintained.

The new service model will ensure trans and gender diverse Victorians have access to quality health services that are knowledgeable, respectful, and safe.