AHA has been appointed to develop a new state-wide service model for the delivery of client-centred gender identity and transition-related health and human services to trans and gender diverse people in Victoria.
Trans and gender diverse (TGD) people consistently report negative experiences with healthcare providers, ranging from a general lack of knowledge and understanding to outright stigma and pathologisation. Such interactions can cause serious emotional and physical harm, and have long-term implications for the relationship between TGD people and healthcare providers.
The new service model will cover the health and human services needed to support TGD individuals in relation to gender identity and transition. This includes social and medical support, as well as related issues such as housing, employment or legal assistance.
The project has six key objectives:
The proposed service system will ensure that service quality and safety are maintained.
The new service model will ensure trans and gender diverse Victorians have access to quality health services that are knowledgeable, respectful, and safe.