Chay currently oversees AHA’s program administration work, managing important projects on behalf of government. Some of his key projects include:
Chay oversees a team of 15 psychologists, speech pathologists and administration support officers to deliver this program for the Victorian Government. He managed the transition of this contract from the previous provider, and has modernised and streamlined the processes by introducing innovations such as paperless processing and remote online access for Department staff.
Chay has also led several reviews and studies for government and managed short-term engagements, including the development of a new funding system for HACC services in NSW and a review of Medicare reimbursement arrangements for after-hours GP services.
Prior to joining AHA as an Associate Director, Chay spent a number of years working for PricewaterhouseCoopers in London, where he consulted for health clients and NHS organisations, including Acute Trusts and Primary Care Trusts as well as the Department of Health and the NHS centrally. This included work to turn around financially unsustainable hospitals, and forensic work to establish processes to detect potential fraud in the NHS.
Chay brings a focus on effective and efficient systems to his role as Associate Director at AHA.